Refund policy

Return & Exchange Policy

Effective Date: July 27, 2026

At The Speckled Ginger Boutique, we truly appreciate your business and want you to love every purchase! If something isn't quite right, we're happy to offer a return for store credit or an exchange within the guidelines below.

Return Window

Eligible merchandise may be returned within:

  • 14 business days from the date of purchase for in-store purchases.
  • 14 business days from the date your online order is delivered for shipped orders.

Returns requested outside of this timeframe cannot be accepted.

Return Requirements

To be eligible for a return or exchange, merchandise must:

  • Be unworn, unwashed, and unused.
  • Have all original tags attached.
  • Be in its original condition.
  • Be free of stains, odors, perfume, smoke, deodorant marks, makeup, pet hair, or other signs of wear.
  • Be accompanied by the original receipt or proof of purchase.

The Speckled Ginger Boutique reserves the right to refuse any return that does not meet these requirements.

Store Credit & Exchanges

Approved returns will receive store credit issued as a gift card or digital store credit.

Store credit never expires and may be used on any future purchase.

If you would prefer a different size or color, we are happy to exchange your item, subject to availability.

We do not offer refunds to the original form of payment.

Final Sale Items

The following items are FINAL SALE and are not eligible for return or exchange:

  • Clearance or marked-down merchandise
  • Permanent jewelry
  • Earrings
  • Hair accessories
  • Hats
  • Bodysuits, intimates, and undergarments
  • Swimwear
  • Beauty, skincare, cosmetics, and self-care products
  • Food or beverage items
  • Personalized or custom-made items
  • Gift cards

Shoes

Please try on shoes indoors before wearing them outside. Shoes returned with worn, scuffed, dirty, or damaged soles cannot be accepted for return or exchange.

Online Returns

Customers are responsible for return shipping costs unless an incorrect or defective item was received.

Original shipping charges are non-refundable.

To ensure your return is received, we recommend using a shipping method that includes tracking. The Speckled Ginger Boutique is not responsible for packages lost or damaged during return shipping.

Damaged or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an incorrect, damaged, or defective item, please contact us within 3 business days of delivery so we can make it right.

Holiday Returns

Purchases made between November 15 and December 24 may be returned through January 10, provided all other return requirements are met.

Questions?

If you have any questions regarding your return or exchange, we're always happy to help.

The Speckled Ginger Boutique
Website: https://thespeckledginger.net
Email: thespeckledgingerboutique@gmail.com
Phone: 901-598-8188


Our Commitment to You

At The Speckled Ginger Boutique, our goal is for every customer to have an exceptional shopping experience. We carefully curate our collections and genuinely want you to love what you purchase.

While our Return & Exchange Policy helps us operate fairly and consistently for all customers, we understand that unique situations can arise. We value our customers and reserve the right to make exceptions on a case-by-case basis when appropriate.

Thank you for supporting our small business. We are honored you've chosen to shop with us and look forward to helping you find pieces you'll love for years to come. 💕